Jennifer Umland began her career in the building and customer service industry 8 years ago accepting a management position with Diamond Vogel Paint in South Dakota. Soon after, Allen Funk’s Wallpaper Design recruited Jennifer as a Design Consultant catering to the new home industry. It was here where Jennifer realized her true talent was in management, specifically customer service, and accepted a position as the Director of Customer Service for The Glass Shop, a prominent window manufacturer and installation firm in Fresno California. In 2005, ALY Construction hired Jennifer as the Operations Manager for the Customer Service and Warranty Management Division thus responsible for over 500 single family and multi- family homes in both Northern and Southern California. Under Jennifer’s leadership, ALY Construction received a #1 ranking, by Scripps, for its excellence in Customer Service for the entire San Joaquin Valley. Jennifer has played an intricate role in the creation and implementation of the many programs within the Customer Service and Warranty Management Division and serves as ALY Constructions leading expert concerning SB 800, “The Right To Repair Law.” In 2007, Jennifer played a key role in expanding the Customer Service and Warranty Management Division’s high standards, and capabilities, thus providing these services to the open market with the creation of Red Hill Service Company, where Jennifer serves as the Director of Operations.

Mark began his professional career at MOB Media, a full service-advertising agency in Irvine, as a Project Coordinator. While at MOB Media, Mark managed such clients as Concordia Homes, Inland Pacific Homes and ERA Real Estate overseeing both their creative and media purchasing requirements. Prior to Red Hill Service Company Mark was employed by K&B Electric in Santa Ana. At K&B Electric, Mark assisted and managed new construction projects including TWR Framing in Corona, REI in Escondido, ConAgra Foods in Newport Beach, Kohls in Rancho Santa Margarita, Giant RV in Colton, Global Self Storage in Norco and the Riverside Auto Center in Riverside. In an effort to expand his responsibilities and overall scope of work, Mark accepted a position with ALY Construction in Costa Mesa. As the Service and Program Coordinator for the ALY Customer Service and Warranty Management Division, Mark expanded the divisions’ capabilities to include general construction, investment renovations and facility maintenance. In 2006, along with Jennifer Umland and Mario Navarrete, Mark assisted in the creation of Red Hill Service Company as a freestanding entity of ALY Construction. Mark currently serves as Red Hill Service Company’s Director of Business Development and oversees the firms Marketing and Advertising efforts.

Mario Navarrete has worked in the Building and Property Maintenance Field since 1998. In just ten short years, Mario has risen to the top of his field as a home improvement and property maintenance expert. Mario began his career as the Maintenance Supervisor for California Armenian Home in Fresno. Prior to joining ALY Construction, Mario served as the Director of Quality Control for the Dipro Corporation. Mario’s true passion is home improvement and in 2005, ALY Construction in Costa Mesa fulfilled that passion by recruiting Mario as the Director of Field Services for their Northern California Single Family Home Division. After the creation of Red Hill Service Company in 2007, Mario now serves as the Director of Customer Service, thus overseeing the field operations for the Customer Service and Warranty Management Division. In addition to Mario’s field responsibilities, Mario continues to assist homeowners with their home improvement needs as the host of “Ask Mario” featured on the Red Hill Service Company website and the adjoining “My Neighborhood” site. Homeowners can reach Mario by e-mail, at AskMario@RedHillService.com.